Singapore & Malaysia Tour Package

The package is inclusive of:

1. Meet and Greet by our Tour Executives on arrival.

2. All Transfers and Sightseeing as per the package chosen

3. Accommodation A/C Room on twin sharing basis

4. Daily Breakfast

5. Daily 1 water bottle

6. Entry permits, entry tickets wherever required.

7. Assistance at all arrival and departure points wherever required.

8. Hotel GST.

The package excludes the following services

1. All kind of personal expenses such as tips, laundry, telephone bills and beverages.

2. It also does not include any meals unless and otherwise specifically mentioned.

3. Domestic or International Airfare.

4. Optional, suggested or unspecified activities.

5. Camera fee (still or movie)

6.Package GST 5%

Booking Policy

Online Booking: You can purchase our services from our sales outlets at Bangalore or Chennai, or you can book your tour/services / payment online through our website. Our website provides the facility making online booking of tours and services. After confirmation in written from us via Email or by in writing.

Booking Amount

For the services contracted, a minimum deposit of 30% of the total cost is to be paid by you to Ravel Roads. The advance is required to hold the booking on confirmed basis.

Balance Payment

The full balance payment is to be paid 10 days prior to the date of start of services. Any booking made within 10 working days of the date of services would be considered as a late booking and for same the full and final payment is required to be made at the time of booking itself.

Note: Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (Christ-mas, New Year) full payment is required to be made at the time of booking itself.

Payments: All payments are to be paid in behalf of Ravel Roads.

How to Pay:

Domestic payments

1. By Cash / Cheque / Demand Draft

2. By Electronic money transfer (RTGS & NEFT)

3. By Debit Card, Credit Card, UPI, net banking.

International payments

1. By Bank transfer to our bank (Bank Details)

2. By Online Payment Gateway through Razor Pay.

3. By Debit Card, Credit Card

In case of payment through credit card, the bank charges (3% extra) – would be levied over and above the total amount.

Note:

1. All payments should be free and clear of any withholding tax and deduction.

2. Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.

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Cancellation / No show / Early Departure Policy:

In case of cancellation of tour or travel services due to any reason, you are requested Please inform us in writing or by Email. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority.

Air ticket issued on special fare are non-refundable and the guest shall bear cancellation charges.

Group Tours

1. If the reservation is cancelled 30 days prior to the date of arrival – 90% may be refunded (except the transaction charges).

2. If the reservation is cancelled 15 days prior to the date of arrival – 50% may be refunded (except the transaction charges) .

3. If the reservation is cancelled 07 days prior to the date of arrival – 25% may be refunded (except the transaction charges).

If the cancellation is any later than the above stated period or in case of ‘No Show’- No Refund.

No refund or any changes will be accepted at last minute for tour starting or after starting or middle of the tour.

Individual Tours (FIT Tours)

Cancellation policy of Individual tours is subject to changes. It depends upon the cancellation policy of the respective hotels and other service operators your tour is associated with. Different hotels and service operators have different cancellation policies which we are required to abide by. In the unfortunate event of cancellation of trip by guests, we would charge 10% of total booking amount as processing charges +the charges levied by the corresponding service providers.

Please note:

The itinerary may have changed. The products and services displayed may have changed. The photos of meals/sightseeing are for reference and may differ from the actual meals/sights. Distance between places and temperatures are approximate and can change depending on travel, road conditions and climatic changes.

Itinerary may change at any time

we reserve the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make reasonable efforts to notify you promptly of such changes as and when they are made.

Such changes may be necessitated due to factors beyond our control such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels/flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing.

Generally, we try to avoid dates when big Fairs, Exhibitions and other events are held in certain cities as hotels are fully booked several years ahead.

If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities.

We will make reasonable efforts to keep the overall package of services unchanged. However,

We shall not be liable to refund any amount or pay any compensation on account of any change in itinerary.